Contact Us

We've changed! We've updated the look and feel of our website along with updating the way you can search for facilities. We want to serve you better in making your facility reservation experience easy, convenient and enjoyable. You can get quick answers to popular questions by visiting our Frequently Asked Questions sections:

For your convenience you can send us your email request 24/7 and our trained staff of email consultants will answer your inquiries in less than 24 hours. Should you need immediate assistance, one of our sales or service representatives are available during regular business hours.

If you're interested in making, changing or cancelling a reservation, or have general questions, please call the appropriate Reservation line listed below.

If you have a billing question or would like to provide feedback, please call the appropriate Customer Service line below.

Tip: Cancellations and Transfers cannot be requested through this Contact Us form.

Visit your Current Reservations page to make cancellations and changes online.

To make Transfers or Cancellations by phone, visit the Contact Us By Phone section lower on this page.

For other questions Contact Us using the form below.

* marked fields are required.

Contact us by Phone (Camping, Tour Ticketing and Permit) Reservations
Reservation Line:
  • Call Toll Free 1-877-444-6777
  • International 518-885-3639
  • TDD 1-877-833-6777
Customer Service Line:
  • Call Toll Free 1-888-448-1474
March 1 - October 31 - 10:00 AM EST - Midnight EST
November 1 - February 28 - 10:00 AM EST - 10:00 PM EST
*Please note our offices are closed on Thanksgiving, Christmas and New Year's Day. helps you discover and book trips to all of America's public places.
Learn more about us, or about any of our agency partners below:
Bureau of Land Management Federal Highway Administration National Oceanic Atmosphere Administration Smithsonian Institution USDA Forest Service US Army Corps of Engineers US Fish and Wildlife Service National Park Service Bureau of Engraving and Printing Tennessee Valley Authority Bureau of Reclamation National Archives Records Administration

Agency Partners