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The elevation at the cave entrance is 6,825ft (2080m). The temperature in the cave is constant 50 F (10 C) year round so a light jacket is recommended. Please wear shoes with good traction as trails may be wet and slippery. Children under 16 must be accompanied by an adult.
The only items visitors may bring in the cave with them is a (hand-held) camera, jacket and flashlight. All other items, including purses, backpacks, strollers, tripods, camera bags, food, water, tobacco, gum, and pets are not allowed.
Toddlers are only allowed on the Grand Palace Tour November 1st- March 5th. During the summer months the 30-minute Gothic Palace tour is ideal for families with very young children